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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Lewars

Carol Lewars

May 9, 2026

5  out of  5
rating by Carol Lewars
"I’m so thankful Dylan joined the State Farm Team. Dylan mentioned to me that I could save money by bundling my car insurance from another company with my State Farm home insurance. So I gave him my policy to look over. And to my amazement, I saved a LOT of money by switching my car insurance plus I have better coverage than I previously had. THANK YOU, DYLAN!!! So if you are wondering if you can save some money with excellent insurance coverage, give Dylan a call and have him take a look at your current policies. And Congratulations on your new career!"
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Roni Lynn

May 6, 2026

5  out of  5
rating by Roni Lynn
"Fast, friendly, and super helpful!!!"
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Terry Bauder

April 29, 2026

5  out of  5
rating by Terry Bauder
"The staff at the Cronrath State Farm Agency is incredible! They are always professional, always accommodating, always helpful. There has never been any time that they have treated me with anything less than kindness and excellent service."
We responded:
"Terry, Thank you for the kind words. Our group does an amazing job at servicing our customers, I am thankful to have them. "
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Colleen Kessock

April 27, 2026

5  out of  5
rating by Colleen Kessock
"I had a fantastic experience with BobbyJo. She made what is normally not a pleasant task remarkably easy. She took care of me skillfully, professionally, and in a most friendly manner. I would highly recommend this agency 👌"
We responded:
"Hi Colleen, Thank you for trusting us with you house and car insurance and thank you for sharing your experience with our office , that means a lot! "
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Molly Zwiebel

April 26, 2026

5  out of  5
rating by Molly Zwiebel
"I am so incredibly thankful that I took a chance and made the switch to State Farm. I watched my prices increase steadily over the last few years, even calling my previous company to understand why my costs were so steep despite having no accidents or incidents. Dylan was remarkably helpful and knowledgeable throughout the entire process, proving himself to be an expert who truly prioritizes the needs of his clients. After ten years of loyalty, I was hesitant to leave, and I certainly did not make the process easy for him. I am naturally inquisitive and I insisted on going through every single line of my policy with a fine tooth comb because I refused to trade my quality of coverage for a lower price. The results at Tim Cronrath State Farm were honestly incredible. Dylan was so patient and took the time to rebuild my coverage from scratch. He dropped my monthly payment from $171.00 down to $105.00. That is a savings of nearly 40% and I actually ended up with better protection than I had before. I am beyond pleased with the help I received. Thank you Dylan for looking out for me and making sure I am always safe and insured."
We responded:
"Molly, thank you for giving us a look. I am pleased to hear that Dylan was able to help you find a great plan and price. Welcome to the Farm and please keep telling your friends about your great experience with Dylan. We love referrals! "
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Mary Setlock

April 20, 2026

5  out of  5
rating by Mary Setlock
"We have been State Farm Customers since 1992 for our vehicles and home. Seeing all of the commercials promising the same coverage at much lower rates, I decided to look in to changing companies. Before changing, I called State Farm (Tim Cronrath-agent) and spoke to a young man named Cody. He was very nice and suggested we enroll in the Drive Safe and Save program. We immediately received a 10% discount on our premium, and Cody explained that over time, with safe driving and mileage consideration, could possibly save much more. We had been paying an $1100 premium for two vehicles over 6 months. Well, we received our premium notice today and were very pleased to see the cost had dropped to $550! Kudos to Cody and to State Farm for their appreciation of safe, low-mileage drivers!"
We responded:
"Thank you so much for sharing your experience! We’re so grateful to have had you as a loyal State Farm customer since 1992. It means a lot to hear that Cody was able to personally help you find savings through the Drive Safe and Save program. We know how important it is to feel valued and appreciated, and it’s wonderful to see your premium drop by so much — you absolutely deserve it for your smooth and consistent driving. If there’s ever anything you need or questions you have, please don’t hesitate to reach out. Thanks again for trusting us with your insurance for all these years!"
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Shannon Newell

April 2, 2026

5  out of  5
rating by Shannon Newell
"This company has helped me tremendously! My situation might be fairly unique and private so don't want to get into it however they were able to give me the option 1 which was keeping things how they were with some necessary changes however would of cost about 700 more due to the situation not this company but then they said if you bundle ur car insurance it will help you n boy were they right n not only did I get better insurance went from only liability on one of 2 vehicles to have>ng comp n commission on both for much less n more coverage n also the other situation only went up by like 40. 00 a year due to the bundling so that's covered by what I saved from switching n still saving about 30 more on top of that from what I was paying with The General for car insurance and state farm for the home. I can't recommend them enough I've dealt with two people there one was Eric I think his name was he was very helpful n recently Bobby Jo was my most recent contact and I was stressing over some other things so when she had told me bout the possible increase I did get very upset n she handled me with respect and dignity n offered resolution n I calmed down very fast as she explained things. In the end we kind of laughed it off even n back to business. She has been extremely helpful and I couldn't recommend this office n agency more or I would! Thank you so much n look forward to a long standing business relationship with this agency!"
We responded:
"Hello Shannon! Thank you so much for your heartfelt and detailed review! I am glad Bobby Jo was able to assist you effectively and make the process easier during a challenging situation. It's wonderful that bundling your insurance worked out so well, providing you with better coverage and significant savings. We greatly appreciate your trust and kind words, and we look forward to serving you for many years to come. Please don’t hesitate to reach out if you need anything else!"
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Jeff Winters

March 23, 2026

5  out of  5
rating by Jeff Winters
"Bobby Jo is so helpful while treating everything with urgency. Highly recommend!"
We responded:
"Thank you Jeff! We appreciate the very nice review and kind words about Bobby Jo. Tim Cronrath - State Farm Agent "
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Stacey

February 6, 2026

5  out of  5
rating by Stacey
"I would like to say this was a very stressful situation but due to State Farm (Bobby Jo and Cody) and their support, I was able to navigate through some obstacles and ended up having a good outcome at the end of everything! Thank you State Farm for being there when I needed the support! I am so grateful 🙏 and appreciate everything you helped with! Have a wonderful day!"
Profile photo of Cody Metz

Cody Metz

February 5, 2026

5  out of  5
rating by Cody Metz
"Very helpful since I’ve gotten insurance, finding any way to lower my bill or add helpful things to my policy that could lead to lower payments. Thank you to Bobby Jo for being king and always reaching out with better deals to help me out."
We responded:
"Cody , I am glad our office could help you and thank you for trusting us to take care of of your insurance needs. I look forward to meeting you soon ! Welcome to the ‘ farm ! "
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[Amy Conner

January 6, 2026

5  out of  5
rating by [Amy Conner
"Great people to work with! Easy and done policy and way cheaper than Erie. I bet they also won’t email me asking for an email address and phone number after being with them for a year like Erie did! They saved me almost $100 a month on my insurance."
We responded:
"Thank you Amy for the 5 stars - welcome to the State Farm Family "
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Elizabeth Schaeffer

December 17, 2025

5  out of  5
rating by Elizabeth Schaeffer
"An agent who makes house calls going above and beyond for our family. My 90 year old mother wanted to feel seen and not just a number and Tim/State Farm did just that!"
We responded:
"HI Liz, Thank you! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Edward

October 27, 2025

5  out of  5
rating by Edward
"Agents were so helpful. Explained everything very clear."
We responded:
"Edward, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim Cronrath, State Farm Agent. "
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Amber DeLong

August 15, 2025

5  out of  5
rating by Amber DeLong
"Very helpful and friendly staff !!! They are always available when I need them."
We responded:
"Thank you, Amber! We’re so glad to hear that our team was helpful and welcoming. We appreciate your support! Please feel free to reach out whenever you need any assistance. - Tim"
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Tiffani Arthur

August 6, 2025

5  out of  5
rating by Tiffani Arthur
"Such wonderful service!! I look forward being apart of state farm. Even now Still amazing service no complaints"
We responded:
"Thank you, Tiffany, for the fantastic review! We're happy to hear that you had a wonderful experience with us. Welcome to the State Farm family! If there’s anything more we can do to assist you, don't hesitate to contact our team. - Tim"
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Lori Richards

August 6, 2025

5  out of  5
rating by Lori Richards
"We were sideswiped on July 19th. The crew at Stare Farm have been awesome. From text messages, emails, to phone calls, and answering questions. They have taken care of everything. Has been awhile since I had an insurance company that cared about their clients. Thank you. You are very much appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim "
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James Toomey

July 16, 2025

5  out of  5
rating by James Toomey
"Always available and prompt. Tim is very personable and makes everything easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brandy Hough

Brandy Hough

July 16, 2025

5  out of  5
rating by Brandy Hough
"Very friendly and willing to listen to anything you have to ask and explain to where you understand your policy or anything"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rachael Leahcar

Rachael Leahcar

July 13, 2025

5  out of  5
rating by Rachael Leahcar
"Bobby jo with Tim Cronrath State Farm insurance was truly a blessing for me and my partner! She helped us get great auto and home bundle for a great price and beat the price of our previous insurance company by a lot ! We truly appreciate the transparency, honesty and great quality at a great price ,, was great at answering our questions… looking forward to continuing to do business with Bobby Jo and Tim (: thank you so much"
We responded:
"Hi Rachael, We’re honored by your positive feedback and compliments toward Bobby Jo! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jada Kolbe

Jada Kolbe

July 10, 2025

5  out of  5
rating by Jada Kolbe
"I love this State Farm and enjoy all my interactions here! The employees here are friendly. They respond quickly and act on actions immediately. I get surprised on how fast my updated home/car insurance is sent over. They are definitely customer focused. Also- the prices are very competitive."
We responded:
"Hi Jada, Thank you for your 5-star review! My State Farm team and I are happy to respond quickly while being your good neighbor!"
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Christine Rottet

July 8, 2025

5  out of  5
rating by Christine Rottet
"I was sent an informative invitation for State Farm from Bobby Jo. When I finally was able to connect with her she was all about helping me with getting new quotes which would save me money. She was professional, knowledgeable, kind and reachable with a very impressive response time. I want to thank her and her team for all they done. Sincerely, Christine Rottet Tamaqua Pa"
We responded:
"Christine, Thank you for sharing such kind words. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Tim Cronrath "
Profile photo of Meagan Cabailero

Meagan Cabailero

July 7, 2025

5  out of  5
rating by Meagan Cabailero
"Simple and smooth"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bonnie Melenchick

July 3, 2025

5  out of  5
rating by Bonnie Melenchick
"Cody and Bobby Jo are the best representatives to help with my State Farm questions."
We responded:
"thank you , Bonnie . They really are both a great asset to the office . Have a great holiday weekend ! "
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Alex Morris

June 30, 2025

5  out of  5
rating by Alex Morris
"Cody and Tim are great. Cody went above and beyond to help me."
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Lori Ferla

June 27, 2025

5  out of  5
rating by Lori Ferla
"Friendly staff always helpful.HIghly recommend Tim Cronrath's office!"
We responded:
"Hi Lori, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"